Privacy Policy

Overview

Oorie, Inc. respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use Oorie products, websites, mobile applications, support services, and connected devices.

Information we collect

Depending on how you use Oorie, we may collect account information, contact details, shipping and billing information, order history, device identifiers, device settings, app activity, support interactions, and air-quality measurements generated by connected Oorie devices.

How we use information

We use information to provide and improve Oorie products and services, process orders, manage subscriptions, operate connected-device features, provide customer support, maintain product security, understand product performance, communicate with you, and comply with legal obligations.

Connected-device data

Oorie devices may collect environmental measurements such as particulate levels, volatile organic compounds, carbon dioxide, temperature, humidity, device status, filter status, and connectivity information. We use this information to operate device features, display history, improve performance, and support troubleshooting.

Payments

Payment information may be processed by third-party payment providers. Oorie may receive transaction details such as payment status, billing address, and limited payment-method information needed to manage an order or subscription.

How we share information

We may share information with service providers that help us operate our business, including providers supporting hosting, fulfillment, shipping, payments, customer support, analytics, and security. We may also disclose information when required by law, to protect rights and safety, or in connection with a corporate transaction.

We do not sell your personal information

Oorie does not sell personal information for money. We also do not use connected-device environmental measurements to build third-party advertising profiles.

Data retention

We retain information for as long as reasonably necessary to provide services, maintain business and legal records, resolve disputes, enforce agreements, and meet legal requirements. Retention periods vary depending on the type of information and how it is used.

Security

We use administrative, technical, and physical safeguards designed to protect personal information. No system can guarantee absolute security, but we work to reduce risk and protect Oorie systems and customer information.

Your choices

You may update certain account information through the Oorie app or website. You may also contact us to request access, correction, deletion, or other privacy-related actions where applicable.

Children

Oorie products and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date and provide additional notice when appropriate.

Contact us

For privacy questions or requests, contact Oorie through our Support Center.